The Sun City Cascades Hotel is a peaceful retreat situated in the famed Sun City Resort and Casino.
The Sun City Cascades Hotel is a peaceful retreat situated in the famed Sun City Resort and Casino. Surrounded by trickling waterfalls and pools of waters, the Cascades Hotel is central to all the resort attractions and boasts all the amenities one would expect of a five-star hotel. Located in the North West Province and only just over 2 hours away from Johannesburg, Sun City is easily combined with a safari in Pilanesberg National Park or Madikwe Game Reserve.
The hotel offers a total of 241 guest rooms, consisting of 97 Standard Rooms, 39 Superior Luxury Rooms, 15 Luxury Balconied Rooms, 78 Family Rooms, 6 Luxury Suites, 1 Presidential Suite, 2 Superior Suites, 1 Garden Suite and 2 Accessible Rooms.
The Accessible Family Rooms are spacious and can accommodate two people. The room features a king-size bed, a separate dining area with views of the golf course and the mountains, an en-suite bathroom with a shower, bathtub, double vanities and luxury amenities; tea and coffee making facilities, minibar, complimentary Wi-Fi, air conditioning, in-room safe, satellite television, and a writing desk.
The Luxury Twin Rooms accommodate two people and feature twin beds, an en-suite bathroom with a shower, bathtub, double vanities and luxury amenities; tea and coffee making facilities, minibar, complimentary Wi-Fi, air conditioning, in-room safe, satellite television, and a writing desk. There are inter-leading rooms available on request.
The Luxury Family Rooms can accommodate two adults and two children, and features a king-size bed, sleeper couch, an en-suite bathroom with a shower, bathtub, double vanities and luxury amenities; tea and coffee making facilities, air conditioning, in-room safe, satellite television, and a writing desk.
The spacious Superior Luxury Rooms features a king-size bed, a separate dining area with views of the golf course and the mountains, an en-suite bathroom with a shower, bathtub, double vanities and luxury amenities; tea and coffee making facilities, minibar, complimentary Wi-Fi, air conditioning, in-room safe, satellite television, and a writing desk.
The Superior Luxury Family Rooms have the addition of a sleeper couch to accommodate two children, whilst the Superior Luxury Room with Private Balcony offers views of the nearby Pilanesberg region and overlooks the swimming pool and the golf course.
The Luxury Suites overlooks the swimming pool and garden and features a king-size bed, a separate living area, an en-suite bathroom with a shower, bathtub, double vanities and luxury amenities; tea and coffee making facilities, minibar, complimentary Wi-Fi, air conditioning, in-room safe, satellite television, a writing desk, balcony or patio.
The hotel facilities include a 24-hour reception desk, ATM, luggage storage, complimentary Wi-Fi access, newspapers, complimentary bus shuttle service, outdoor pool, unlimited access to the Valley of Waves.
The resort offers an array of activities including golf, a maze, two-level entertainment complex that boasts restaurants, retail shops, Magic Company, Cinema, and Superbowl; casino, sports bar, nightclub, waterpark, outdoor adventure activities, sports and fitness activities, spa, beauty salon, and safari experiences in the nearby Big Five Pilanesberg National Park.
Sun City Cascades Hotel is ideal for solo explorers, couples or families looking for a luxury adventure getaway.
March 28, 2024
Experienced a double booking
Before payment, we experienced an issue of double booking, where suddenly our chosen lodging is only available for 2 out of 4 days. I hope Safari.com can improve their system to avoid this in the future. While it will be an inconvenience on our part to have to move lodging half way, we also understand the high demand of the lodging as we make the booking just 5 months before departure. I really appreciate Nelia's quick action informing us and providing an alternative plan which works for us. Overall it was quite a smooth booking process.
March 28, 2024
Safari.com was helpful start to finish
Safari.com was helpful start to finish. The sign up process was clear, the support was great as we tailored our experience. Directions were perfect to get there. Everything in the safari was as we thought it would be and even better. It literally was the trip of a lifetime and exceeded our expectations.
March 5, 2024
Safari.com and Nelia go above and beyond
Nelia at Safari.Com made everything so easy to navigate and book. She has been amazing putting up with all my questions and always promptly responds. She has gone above and beyond to assist with my travel plans and requests. So very thankful and excited I found her at Safari.com. Cannot wait for the trip!
May 13, 2024
I highly recommend Shann Shaw
Shann Shaw has been great to work with and she has tried her best to try to meet our budget expectations. She is very kind, responsive and detailed in her explanations and really, really helpful. When I told her I decided to book through expedia or booking, she still explained how everything worked and how these websites sometimes don't have all the details you need, yet, she work hard in getting us our flights and the hotel that we really wanted for this experience. I couldn't be happier with her service and dedication and highly recommend her services!
May 13, 2024
Candis was lovely to work with and…
Candis was lovely to work with and super quick to respond. The entire process from when we first reached out to her to inquire about a trip to when we confirmed the quote and booking was under a week. We sincerely appreciated having all of these details taken care of for us and the all of the attention she took in answering our questions and adjusting our trip to work within our timeline.
May 13, 2024
Safari
Candis was brilliant in assisting us to organise our safari. Highly recommended!
May 10, 2024
Prompt customer service
Very responsive, attentive with attention to detail. Quick and direct communication, great creativity and flexibility to accommodate our asks
May 10, 2024
Attitude
Attitude, helpfulness and friendliness!
May 10, 2024
Fabulous and efficient service by Shann…
Fabulous and efficient service by Shann Shaw, highly recommend her services! Made the process simple and stress-free.
May 9, 2024
Great experience- very well organised…
Great experience- very well organised and trustworthy. 5 Stars
May 9, 2024
professional service
professional, courteous and prompt service from Heleen at all times.
May 9, 2024
Patient help and guidance to find just…
Patient help and guidance to find just what I wanted.