We did extensive research and have teamed up with SATIB, a leading local travel insurance company based in South Africa.
We have set up a company-level agreement that provides an extremely competitive offering for comprehensive travel insurance.
This means that when you book through SAFARI.COM you can enjoy the convenience of travel insurance being added at discount rates.
There are multiple options to choose from - BRONZE, GOLD, GOLD + BUY UP 2. We highly suggest subscribing to at least the entry level BRONZE insurance.
For convenience here is a quick summary of the coverage:
After COVID19, everyone became more sensitive to the risks of travel plans, along with the uncertainty around the safety of funds paid over for a trip long in advance. The main reason for this partnership was to be able to offer our guests a fully refundable booking, in the event of cancellation outside of their control.
For more details on the policy, feel free to get in touch with one of our safari experts.
They will be able to share an extensive policy document with you.
May 3, 2024
Leigh-Ann was amazing.
Leigh-Ann was amazing. She worked incredibly hard to provide us with our complex safari in Botswana and our travel and accommodation in South Africa. Leigh-Ann was always very helpful and encouraging which must have been very difficult for her as we were within a very tight time schedule to arrange our holiday. She was very thoughtful and even included a list of the things we would need to take. I am so happy with the final outcome and I am very thankful to Leigh-Ann and the other Safari.com team members who worked so hard to make our dream safari a reality.
May 2, 2024
Super!!!
Shann is great. From the first moment we got in touch. Very friendly, helpfull, patience and always available. We have a very good feeling. Looking forward to everything she arranged. Not only the safari, but also the rest of the holiday. I am sure it will be unforgettable. Thank you sooo much.
May 2, 2024
Dolan is Prompt and Knowledgeable
Dolan provided prompt and knowledgeable service. He determined what we were looking for and put together a safari that met those requirements. He is obviously knows the safari business and is very easy to work with.
May 1, 2024
Shann could not have been more helpful
Shann could not have been more helpful. I enquired through WhatsApp from the UK and she responded quickly and efficiently to my questions. It was great to have my enquiry dealt with in such an efficient manner.
Apr 30, 2024
Customer service a welome surprise!
The website was easy to use, I made a double payment in error and they were super helpful and refunded me within two days cheerfully. It was an absolute pleasure dealing with them.
Apr 28, 2024
Great service
Great service. The staff are so helpful and accomadating. I would highly recommend them.
Apr 28, 2024
Shann was great
Shann was great. Answered all questions promptly and setup the trip to Kruger last minute for us with ease.
Apr 28, 2024
Shann was amazing
Shann was amazing. Really knowledgeable and helpful. Nothing too much trouble.
Apr 27, 2024
Anja is awesome!
Anja is awesome!! She went above and beyond for me as I had several changes until I locked in my bucket list itinerary and then my friend cancelled. She wasn't mad and just went about cancelling her portion which saved me money in the long run. Anja is a true professional regardless and I have been dealing with her since Sept 2023. Cannot wait until my trip in Sept 2024.