Amboseli Serena Safari Lodge is nestled in a dense growth of acacia trees in adjacent to a gentle natural spring.
Mount Kilimanjaro creates the most magnificent backdrop to the Amboseli Serena Safari Lodge resort and stands at 6, 000 meters high. As you arrive at the lodge you will observe something that is part if the dedication to conserving the fragile environment of the African bush. Guests are invited to plant a tree assisting in the reestablishing of a forest that was becoming barren land from the herds of elephants tearing up the trees for food.
The lodge blends effortlessly into the landscape and was build with conservation in mind and by preserving the ecology through its sensitive materials used in the building process. Each of the 96 bedrooms is unique with African murals painted by local artists, masai crafts and motifs that bring Africa into this living space. The rooms also enjoy uninterrupted views of the savannah and African sunsets. You will be interested to know that the swimming pool is filled with fresh water from a spring flowing from Mount Kilimanjaro.
March 6, 2024
Kim was very prompt and efficient
Kim was very prompt and efficient. I look forward to dealing with her in future. Thank you.
January 17, 2024
The quick and good service from Kim…
The quick and good service from Kim Abrahams
July 22, 2023
Kim Abrahams
To be honest, we were a bit picky since it was our honeymoon and at the same time, Safari was our dream travel destination. However, we were able get help from Kim and finally ended up with perfect plan. She was very helpful, kind and meticulous person fortunately. She has provided a complete schedule that reflects all of our requirements and, of course, we would encourage safari.com to any consumer considering traveling to Africa.
Mar 29, 2024
Pascal was amazing throughout the…
Pascal was amazing throughout the process of booking! He took time to understand our travel requirements and wishes and pulled it all together to create an amazing itinerary!
Mar 28, 2024
Helpful
Helpful, easy and fast communication
Mar 28, 2024
Experienced a double booking
Before payment, we experienced an issue of double booking, where suddenly our chosen lodging is only available for 2 out of 4 days. I hope Safari.com can improve their system to avoid this in the future. While it will be an inconvenience on our part to have to move lodging half way, we also understand the high demand of the lodging as we make the booking just 5 months before departure. I really appreciate Nelia's quick action informing us and providing an alternative plan which works for us. Overall it was quite a smooth booking process.
Mar 28, 2024
Safari.com was helpful start to finish
Safari.com was helpful start to finish. The sign up process was clear, the support was great as we tailored our experience. Directions were perfect to get there. Everything in the safari was as we thought it would be and even better. It literally was the trip of a lifetime and exceeded our expectations.
Mar 28, 2024
Heleen 's service was superb
Heleen 's service was superb: prompt, friendly and efficient. She altered my reservation promptly and efficiently. She warned me that SAN Parks might not be able to accommodate my wishes, but all is well.
Mar 28, 2024
A superb experience
Dear Jayson, You are a star. The very professional pieces of advice and the optimal design of the schedule that turned our holidays into an extraordinary experience. Thank you so much! Leopard Hills are indeed the boutique luxury camp that you recommended. People there are incredible friendly and knowledgable. The guide was excellent. And the cook, she was a friendly star too. The flight connections went well, despite that rather long drive, and the very early morning start. Wake up calls at 4 AM should be forbidden :) Mauritius was great, Club Med The Plantation Albion was the perfect choice. (The other Club Med @ Cannonier we visited only and were glad we didn’t chose that one…) Thank you again for the superb organisation.
Mar 28, 2024
Shamiel was very helpful with advice on…
Shamiel was very helpful with advice on our trip and responded promptly to all my queries.
Mar 27, 2024
I have enjoyed working with Safari.com
I have enjoyed working with Safari.com! We are bringing a big group, and they have been amazing coordinating the different changes we have had to make. We will work with them in the future!
Mar 26, 2024
This is the second trip we book with…
This is the second trip we book with Candis from safari.com. Candis is super knowledgable, is extremly customer service and experience focused and did everything possible to organize the trip as we wanted it. I can highly recommend booking a safari with Candis and safari.com