OUR CLIENTS' STORIES

Since 2006, we’ve had the honor of guiding over 58,000 travelers from countries around the world on life-changing safaris, creating memories that last a lifetime. As the proud recipient of Africa’s Leading Safari Company award at the 2024 World Travel Awards, we are dedicated to curating extraordinary journeys that showcase the unparalleled beauty of Africa. We’re with you every step of the way—before, during, and after your safari—ensuring a seamless and unforgettable experience.

But don’t just take our word for it—our travelers’ stories speak volumes. Their testimonials reflect the care, expertise, and values that define every safari we design. Below, you’ll find a few of their experiences that highlight the magic of exploring Africa with Safari.com.

Memorable Moments From Our Clients

Victoria Falls
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Sabi Sands Game Reserve
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Cape Town
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Kenya
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Kruger National Park
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Verified Reviews From TrustPilot

Dec 12, 2024
Anja Is A Fabulous Travel Consultant
Anja Mayer was extremely knowledgeable, patient, prompt with her responses to questions, and always very helpful. She was also a pleasure to work with. I would highly recommend to anyone that asks that Anja is the right person to contact if they are interested in travelling to South Africa or Botswana.
Lewis Warren
,
US
Dec 12, 2024
Anja did a fabulous job!
Anja was knowledgeble, patient prompt with her responses to questions and always very helpful. In addition, it was a pleasure working with her. I would recommend her to anyone without any reservation.
Lewis Warren
,
US
Dec 10, 2024
Mel du Toit was the perfect person to…
Mel du Toit was the perfect person to arrange and organize our trip!! She was on the ball, made sure everything was in place and travel arrangements secured! I highly recommend her!!
JUDITH ANN
,
US
Dec 9, 2024
Great support from Shann
Shann made the booking experience seamless - provided very helpful information to ensure we fully understood what the experience would be like and made sure we felt safe with experiences we have booked.
SUE And Bryson STEIN
,
AU
Dec 9, 2024
Quick & efficient
Very fast response, polite - impressive
Eduardo Rocha
,
BR
Dec 7, 2024
Went through Newmarket travel and Hays…
Went through Newmarket travel and Hays travel ..information about flight changes hard to get..but on arrival the holiday was taken over Safari.com..amazing ..experience everything was fine tuned and the staff ..guides drivers fabulous and friendly ..lots of knowledge..lots of fun and the surprises they did was so lovely ...loved every minute ..Paris our guide was amazing..10/10 and Eric driver ..the waiters and waitress every and everyone in the hotels .smiling and friendly..Best holiday of my life
Gillian Dodsworth
,
GB
Dec 7, 2024
Anja at Safari.com was a great partner to work with!
Working with Anja at Safari.com was great. She was able to work some magic and got us a few nights at the safari lodge we really wanted, Ngoma. Unfortunately, our flight from the USA to South Africa was canceled and we were rebooked a day later but Anja was great about making sure our lodge and the transports knew about the change in plans and made sure we got to our trip as soon as we could. She was a great partner to have and communicated quickly whenever we reached out. I would highly recommend using her when planning a trip to Africa!
Joanna
,
US
Dec 4, 2024
Prompt & knowledgeable
Prompt & knowledgeable
Scott Millar
,
ZA
Dec 4, 2024
Great service from Denise at Safari.com
Denise from Safari.com was extremely helpful. She responded promptly, provided good advice on safari lodgings options and worked up a couple of itinerary options to suit our budget. Denise also organised flights and transfers very quickly so that we could finalize our booking in a short time. Much appreciated.
Noelene Hosking
,
AU
Dec 4, 2024
It was amazing
It was amazing. She even helped us with some of our questions and where to stay.🌞
SMK Thomas🌞🌞
,
CA
Dec 2, 2024
a seamless booking experience with…
a seamless booking experience with everything handled really well. Bravo!
JUDITH ANN
,
US
Dec 2, 2024
Kim Abrahams is as great to work with
Kim Abrahams is as great to work with. Very responsive and helpful for setting up my trip to Africa
Nicholas Nelson
,
US
Nov 30, 2024
Great advice, responsive and knowledgeable!
Pascal John at Safari.com guided me on different safari lodges (experience, rating), and most importantly knew about specials (buy 3 nights, get 4th for free) which allowed my family to secure a 5-star location at a more reasonable rate. Great advice, responsive and knowledgeable!
Rebecca Cauffman
,
US
Nov 29, 2024
Fast responses and informative answers.
Fast responses and informative answers.
Zadra Morgan
,
US
Nov 29, 2024
Nicole was amazing and dealt with all…
Nicole was amazing and dealt with all my requests and changes in a timely manner
MARTY DIAMOND
,
US
Nov 29, 2024
Mel du Toit
Mel du Toit, gave us excellent service and was so quick to respond to our request!! We are looking to return to Simbavati, because of our previous experience there, and Mel has shown that we may continue to expect this !!! Thank you !!!
JUDITH ANN
,
US
Nov 28, 2024
Simple and straightforward to deal with
Quick, simple and painless. Shann was both patient and expert!
5c9ui1bh
,
GB
Nov 28, 2024
Please contact for any lodging inside parks
I emailed, contact relevant persons and get help fast 🏃‍♀️ 🙂 not like SANPARKS
Schalk Grobler
,
ZA
Nov 28, 2024
Heleen helped me within 24 hours with a personalised request.
Heleen was extremely helpful and responded on the very day after my request for a booking
Danielle Heyns
,
ZA
Nov 28, 2024
Heleen was just the best!
Heleen was just the best!
Sumari von Kunow
,
SE
Nov 27, 2024
We are exprienced world travellers
We are exprienced world travellers, but when it came to booking a safari, after a bit of research we realized we were out of our league with the logistics. Shaan Shaw at Safari.com listened closely to our needs and intrests, and quickly responded to all of our questions, efficietly putting together the package for a fly-in safari of our dreams at nearly half the price of other luxury groups! Her strong communicatioin skills, creative problem solving, experience and attentiveness have are refreshing attributes and it has been a delight to work with her.
Ray
,
US
Nov 26, 2024
What a great booking experience
What a great booking experience. Shann was extremely attentive, answered all my questions swifty and provided me with confidence that I was in good hands and my trip would be exactly what I was looking for.
Phillip Marshall
,
GB
Nov 26, 2024
Heleen was awesome!
Heleen was extremely courteous and helpful with my first-time booking with safari.com for Kruger National Park. Having never been to Africa, let alone Kruger, she offered a lot of first-hand advice on what made sense and what didn't. I feel confident that our booking will give us a great chance to experience a broad spectrum of what the park has to offer over our upcoming week-long trip.
TSO
,
US
Nov 25, 2024
Lana was incredibly responsive
Lana was incredibly responsive. When we found our first choice of safari was fully booked she found us a perfect replacement. Many thanks to her - great service.
Neil Buckley
,
GB
Nov 23, 2024
The preparation for our future Victoria…
The preparation for our future Victoria Falls excursion was fast, informative, efficient and a fair price. Shann Shaw responded quickly to my inquiry and had a full itinerary and price within a day. Kudos to Safari.com
Gogo and Tiffany.
,
US
Nov 21, 2024
Mel made our booking experience a…
Mel made our booking experience a dream. Quick response with various options absolutely stress free. And trailer made our experience 5 star
James
,
GB
Nov 21, 2024
Friendly and super efficient service
Prompt and helpful response by your agents when I had to change my bookings. Friendly and super efficient service.
Margret Slyper
,
ZA

The Seamless Safari Promise

We understand what’s at stake when planning a once-in-a-lifetime journey. Whether it’s a special family trip, a honeymoon, or a long-awaited adventure, we know how important these moments are for our customers—and how critical it is to get every detail just right. With over 18 years of experience and more than 58,000 safaris arranged, we’ve mastered the art of creating unforgettable experiences while anticipating and addressing what could go wrong.

Safety is at the heart of everything we do. From partnering with trusted suppliers to using modern safari vehicles and employing expert private guides, we prioritize your well-being at every step. We carefully plan itineraries to reduce travel fatigue, often recommending flights over long drives, so your journey is as smooth and enjoyable as it is secure.

Luxury and ease are central to the Safari.com experience. We take care of every detail—from flights and transfers to lodging and even comprehensive travel insurance—ensuring your trip is stress-free and tailored to your preferences. Our trusted suppliers guarantee well-maintained accommodations, exceptional guides, and rigorous safety standards, so you can focus entirely on enjoying Africa’s breathtaking beauty.

We’re here for you every step of the way. Our dedicated travel consultants are available 24/7 to handle last-minute adjustments, answer questions, or provide support, ensuring that nothing disrupts your dream safari. We're available before, during and after your safari. Guided by seasoned professionals trained in safety and wildlife behavior, your encounters with Africa’s majestic animals will be both awe-inspiring and secure.

At Safari.com, we understand the importance of these once-in-a-lifetime trips. That’s why we’re committed to delivering seamless, extraordinary journeys that exceed expectations and create memories you’ll treasure forever. Let us handle the details, so you can fully savor the magic of Africa.

VIP service
Your own personal travel assistant
18 years in business
Attention to every detail
Relationships with 500+ operators through Africa
Consultants available 24/7
58,000+ customers and counting
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