We’ve got you covered: Booking with SAFARI.COM can now be 100% Refundable

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Life happens, and sometimes plans need to be cancelled. Commitments are nice, but when it comes to booking holidays weeks in advance, it’s good to know you can get a refund when you need it. That’s why we’ve partnered with a leading local travel insurer to bring you comprehensive travel insurance, which includes cover for non-refundable cancellation fees.

For all the details, get a jump start on your travel checklist and set up a call with one of our consultants now.

All bookings through SAFARI.COM can now include basic travel and refund insurance, and we have brokered a company-level agreement to provide sizable discounts on the upgraded levels of coverage they provide. Our safari experts are standing by to explain this incredible offer in detail.

We’ve organised the travel essentials so you don’t have to. Tick multiple boxes, save time and money and enhance your peace of mind as you prepare for the safari of a lifetime, with SAFARI.COM. Our consultants are waiting to answer all your questions.

All bookings can now include cancellation cover up to $5000 (R85 000) per traveller for a range of different reasons, in addition to other benefits such as partial or full cover for Emergency Assistance Services, Natural Disaster Evacuation, Travel delays and overbooking, rental vehicle excess, personal liability and more. 

Coverage applies to your full trip including accommodation, flights, car hire, and we’ll even add items not booked through SAFARI.COM (e.g. your international flights) to the policy. Funds are rapidly disbursed following successful claims, typically within 24 - 48 hours.

For more information about our refund policy, or to set up an appointment with one of our safari experts, send an email to [email protected].

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Customer Testimonials

4.9
out of 5 based on
Dec 13, 2024
Leigh-Ann Croeser from Safari.com was fantastic
Leigh-Ann from Safari.com was great to work with to plan our group safari trip. She was able to get me on the priority waitlist for a lodge that I liked, which ended up working out for our group during my preferred dates. Leigh-Ann was responsive and provided various tour recommendations for us to decide on the best option for us. There were a few email and name typos from Leigh-Ann that I had to correct, but other than that, I had a great experience.
Stanley Choi
,
US
Dec 12, 2024
Dolan was terrific
Dolan was terrific. He got back to us immediately to answer all of our questions. And was so nice to hold a room for a couple of days because of my moms passing. It gave us time to finalize her arrangements and time to book our trip. I would highly recommend using him to book your trip!!
Scott Roberts
,
US
Dec 12, 2024
Great support and communication
I had great support from Lana, she has been helping to book the dream trip to Bostwana in a very efficient way. Great communication, very responsive and precise, could not wish for more. Highly recommend her.
Michael
,
CZ
Dec 12, 2024
Anja Is A Fabulous Travel Consultant
Anja Mayer was extremely knowledgeable, patient, prompt with her responses to questions, and always very helpful. She was also a pleasure to work with. I would highly recommend to anyone that asks that Anja is the right person to contact if they are interested in travelling to South Africa or Botswana.
Lewis Warren
,
US
Dec 12, 2024
Anja did a fabulous job!
Anja was knowledgeble, patient prompt with her responses to questions and always very helpful. In addition, it was a pleasure working with her. I would recommend her to anyone without any reservation.
Lewis Warren
,
US
Dec 10, 2024
Mel du Toit was the perfect person to…
Mel du Toit was the perfect person to arrange and organize our trip!! She was on the ball, made sure everything was in place and travel arrangements secured! I highly recommend her!!
JUDITH ANN
,
US
Dec 9, 2024
Great support from Shann
Shann made the booking experience seamless - provided very helpful information to ensure we fully understood what the experience would be like and made sure we felt safe with experiences we have booked.
SUE And Bryson STEIN
,
AU
Dec 9, 2024
Quick & efficient
Very fast response, polite - impressive
Eduardo Rocha
,
BR
Dec 7, 2024
Went through Newmarket travel and Hays…
Went through Newmarket travel and Hays travel ..information about flight changes hard to get..but on arrival the holiday was taken over Safari.com..amazing ..experience everything was fine tuned and the staff ..guides drivers fabulous and friendly ..lots of knowledge..lots of fun and the surprises they did was so lovely ...loved every minute ..Paris our guide was amazing..10/10 and Eric driver ..the waiters and waitress every and everyone in the hotels .smiling and friendly..Best holiday of my life
Gillian Dodsworth
,
GB