The Retreat by Heaven

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The Retreat by Heaven

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Located in the vibrant center of Kigali, this boutique luxury hotel and spa offers guests an effortless connection to the city’s lively energy. As a top 5-star hotel in Kigali, The Retreat combines serene ambiance, authentic Rwandan charm, and the dynamic spirit of the urban landscape.

Highlights

  • Oasis of serenity
  • Located in the heart of Kigali
  • Boutique with Rwandan products
  • Ultra-luxurious accommodation
  • Exciting experiences
  • Enchanting dining experiences and Rwandan cuisine

You Should Know

The Retreat is a luxurious boutique hotel crafted by American owners of Heaven. Designed in collaboration with Italian architects, it is operated by a skilled team of Rwandan hospitality professionals.

The Details

Accommodation

This eco-friendly 5-star luxury boutique hotel, Kigali’s first solar-powered resort, boasts sustainable teak wood furnishings, spacious custom-designed rooms, high ceilings, private patios at the front and back, outdoor rain showers, and private saltwater plunge pools.

Luxury Pool Villas

Enjoy seclusion with private front and rear gardens, a solar-heated saltwater plunge pool, a luxurious bath, and both indoor and outdoor rain showers. Guests can choose between King or Twin bed arrangements. Two villas can connect through a garden gate, offering additional space and a shared experience.

Superior King Suite

Ideal for those seeking a larger retreat or a family-friendly option, the Superior King Suites offer flexibility with four suites featuring twin bed arrangements. Adjoining rooms are available, making the suites perfect for group stays. Each suite includes a luxurious bath, indoor and outdoor showers, and a private terrace to take in Kigali’s serene views.

Deluxe King Suite

The Deluxe King Suite offers a private patio designed for relaxation. It includes a king-sized bed, a charming peaked ceiling, and an indoor rain shower. Adjoining room options are available for families or friends traveling together.

Dining

Fusion Restaurant

Known for combining international cuisine with a Rwandan twist, Fusion Restaurant prides itself on sourcing fresh, high-quality ingredients from local farmers.

Retreat Lounge

The Retreat Lounge provides an ambiance of comfort and sophistication, perfect for unwinding with a handcrafted cocktail or a book. The attentive service and serene environment make it a peaceful escape from Kigali’s vibrant energy.

Outdoor Venues

The open-air spaces are perfect for exclusive events, including the renowned Urban Bush Dinner, intimate weddings, conferences, and romantic dinners. These venues blend elegance with functionality, enhancing any occasion.

Heaven Restaurant

Heaven Restaurant embodies the soul of Rwanda in every dish, delivering unforgettable dining experiences while actively supporting the development of local communities.

Unique Experiences

Art & Culture

Discover an impressive collection of modern Rwandan art created by talented local artists. These masterpieces are available for purchase at The Retreat and the Heaven Boutique Hotel.

Banana Beer Making

Take part in a traditional banana beer brewing session, blending Rwanda’s rich heritage with hands-on learning.

Cocktail Making

Learn the art of mixology through our interactive cocktail-making experience.

Cooking Class

Participate in a hands-on Rwandan cooking class, using fresh ingredients sourced from local farmers and the on-site organic garden.

Culinary Tour

Embark on a culinary adventure that begins at a local farmer’s market and concludes with a cooking class and shared meal. This experience offers an authentic taste of Kigali’s vibrant food culture.

Price Includes

  • Daily breakfast
  • One complimentary 30-minute welcome massage
  • One complimentary 30-minute on-site cultural activity per booking (valid once per booking)
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Rates & Pricing

Stay Pay SPECIAL
Last minute SPECIAL
Combo SPECIAL
Family SPECIAL
Honeymoon SPECIAL
USD 550
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  • Single supplements may apply
  • If you are able to find a better price let us know and we will match it
  • Speak to our consultants for the best rates available
100% REFUNDABLE BOOKING
For a limited period we are offering free travel insurance on all bookings which can make them fully refundable.
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Meet our resident expert

Get in touch with Mel, who can book all aspects of your trip including flights, lodging and tranfsers. For fastest response get in touch on WhatsApp.
Mel Du Toit

What our guests say about Mel

January 10, 2026
15/10 experience
I was a little worried about using a company to book our long awaited South Africa trip but Mel at Safari made the experience incredibly simple and fun! I feel like we are best friends now 😅 she has answered all of my questions and has given me very good insights as to what to do and where to go even before we actually check into our lodge. I highly recommend Mel and Safari's services.
Keren Araya
,
US
January 6, 2026
Mel was amazing
Mel was amazing. Knowledgeable, fast to reply, highly professional and pleasant to work with. I would use her/them again and would suggest others do the same.
steve tuchner
,
DO
December 24, 2025
Unforgettable Uganda safari
I was privileged to have been able to experience a wonderful trip through Uganda. It definitely was a lifetime-best travel experience. There are simply too many highlights to list here, but these included several spectacular top-notch game park drives, interesting cultural experiences, great overnight stays, and many more (*including, of course, the gorillas*). Thank you to Mel at safari.com who put the itinerary together. She proactively managed all of the bookings and flights (including having had to deal with flight time changes). And she worked with Exclusive Uganda Safaris to make this happen. So, this wonderful country, her professionalism and the outstanding local safari operator made this trip unforgettable.
Paula de Witt
,
ZA
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