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Located in the vibrant center of Kigali, this boutique luxury hotel and spa offers guests an effortless connection to the city’s lively energy. As a top 5-star hotel in Kigali, The Retreat combines serene ambiance, authentic Rwandan charm, and the dynamic spirit of the urban landscape.
The Retreat is a luxurious boutique hotel crafted by American owners of Heaven. Designed in collaboration with Italian architects, it is operated by a skilled team of Rwandan hospitality professionals.
This eco-friendly 5-star luxury boutique hotel, Kigali’s first solar-powered resort, boasts sustainable teak wood furnishings, spacious custom-designed rooms, high ceilings, private patios at the front and back, outdoor rain showers, and private saltwater plunge pools.
Enjoy seclusion with private front and rear gardens, a solar-heated saltwater plunge pool, a luxurious bath, and both indoor and outdoor rain showers. Guests can choose between King or Twin bed arrangements. Two villas can connect through a garden gate, offering additional space and a shared experience.
Ideal for those seeking a larger retreat or a family-friendly option, the Superior King Suites offer flexibility with four suites featuring twin bed arrangements. Adjoining rooms are available, making the suites perfect for group stays. Each suite includes a luxurious bath, indoor and outdoor showers, and a private terrace to take in Kigali’s serene views.
The Deluxe King Suite offers a private patio designed for relaxation. It includes a king-sized bed, a charming peaked ceiling, and an indoor rain shower. Adjoining room options are available for families or friends traveling together.
Known for combining international cuisine with a Rwandan twist, Fusion Restaurant prides itself on sourcing fresh, high-quality ingredients from local farmers.
The Retreat Lounge provides an ambiance of comfort and sophistication, perfect for unwinding with a handcrafted cocktail or a book. The attentive service and serene environment make it a peaceful escape from Kigali’s vibrant energy.
The open-air spaces are perfect for exclusive events, including the renowned Urban Bush Dinner, intimate weddings, conferences, and romantic dinners. These venues blend elegance with functionality, enhancing any occasion.
Heaven Restaurant embodies the soul of Rwanda in every dish, delivering unforgettable dining experiences while actively supporting the development of local communities.
Discover an impressive collection of modern Rwandan art created by talented local artists. These masterpieces are available for purchase at The Retreat and the Heaven Boutique Hotel.
Take part in a traditional banana beer brewing session, blending Rwanda’s rich heritage with hands-on learning.
Learn the art of mixology through our interactive cocktail-making experience.
Participate in a hands-on Rwandan cooking class, using fresh ingredients sourced from local farmers and the on-site organic garden.
Embark on a culinary adventure that begins at a local farmer’s market and concludes with a cooking class and shared meal. This experience offers an authentic taste of Kigali’s vibrant food culture.
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December 10, 2024
Mel du Toit was the perfect person to…
Mel du Toit was the perfect person to arrange and organize our trip!! She was on the ball, made sure everything was in place and travel arrangements secured! I highly recommend her!!
December 9, 2024
Quick & efficient
Very fast response, polite - impressive
December 4, 2024
It was amazing
It was amazing. She even helped us with some of our questions and where to stay.🌞
Dec 12, 2024
Anja Is A Fabulous Travel Consultant
Anja Mayer was extremely knowledgeable, patient, prompt with her responses to questions, and always very helpful. She was also a pleasure to work with. I would highly recommend to anyone that asks that Anja is the right person to contact if they are interested in travelling to South Africa or Botswana.
Dec 12, 2024
Anja did a fabulous job!
Anja was knowledgeble, patient prompt with her responses to questions and always very helpful. In addition, it was a pleasure working with her. I would recommend her to anyone without any reservation.
Dec 10, 2024
Mel du Toit was the perfect person to…
Mel du Toit was the perfect person to arrange and organize our trip!! She was on the ball, made sure everything was in place and travel arrangements secured! I highly recommend her!!
Dec 9, 2024
Great support from Shann
Shann made the booking experience seamless - provided very helpful information to ensure we fully understood what the experience would be like and made sure we felt safe with experiences we have booked.
Dec 9, 2024
Quick & efficient
Very fast response, polite - impressive
Dec 7, 2024
Went through Newmarket travel and Hays…
Went through Newmarket travel and Hays travel ..information about flight changes hard to get..but on arrival the holiday was taken over Safari.com..amazing ..experience everything was fine tuned and the staff ..guides drivers fabulous and friendly ..lots of knowledge..lots of fun and the surprises they did was so lovely ...loved every minute ..Paris our guide was amazing..10/10 and Eric driver ..the waiters and waitress every and everyone in the hotels .smiling and friendly..Best holiday of my life
Dec 7, 2024
Anja at Safari.com was a great partner to work with!
Working with Anja at Safari.com was great. She was able to work some magic and got us a few nights at the safari lodge we really wanted, Ngoma. Unfortunately, our flight from the USA to South Africa was canceled and we were rebooked a day later but Anja was great about making sure our lodge and the transports knew about the change in plans and made sure we got to our trip as soon as we could. She was a great partner to have and communicated quickly whenever we reached out. I would highly recommend using her when planning a trip to Africa!
Dec 4, 2024
Prompt & knowledgeable
Prompt & knowledgeable
Dec 4, 2024
Great service from Denise at Safari.com
Denise from Safari.com was extremely helpful. She responded promptly, provided good advice on safari lodgings options and worked up a couple of itinerary options to suit our budget. Denise also organised flights and transfers very quickly so that we could finalize our booking in a short time. Much appreciated.
