SANPARKS - Augrabies Falls National Park

What our guests have said about this accommodation

Cas Badenhorst

We had a fantastic stay at Augrabies. The unit was clean, spacious and well equipped. We had lunch at the restaurant and it was real good and very reasonable priced. Where ever we went, we were met with a smile and the service all around was of the highest standard. I was pleasantly surprised and will most definitely go back.

marie reynolds

Nature beautiful, staff well trained and very friendly, chalets clean and well equipped. Monkeys were naughty. Thank you.

Glynis

Everything was great - will stay there again!!

LOURENS BESTER

Everything was just awesome. Thanks.

Thys Botes

It was my first visit to Augrabies National Park and I have enjoy the peace and beauty of the park. The chalets are luxury.

DEON VAN ZYL

Excellent service.

Lucille Groenewald

We had a family cottage, self-catering and it was spotless, with a spacious kitchen, fully equipped. The unit was ideally situated with a view over the swimming pool, with mountains in the background. We enjoyed every moment at the Falls and only wished we could have stayed longer!

MARY STEPHENSON

Much more to see on the boardwalks and platforms than when we were last there - great to have the falls floodlit at night too. We were amazed at all the incredible rock formations and scenery; enjoyed watching the dassies, chalets very comfortable and staff friendly and helpful.

MARY STEPHENSON

Very comfortable, no complaints about equipment, signage, service,etc. Enjoyed the boardwalks, new since previous visit, much more to see. Enjoyed the night floodlighting of the falls and the vista of stars visible, and the incredible rock formations.

Sharlene Jackson

A not to be missed destination. Recommend a three night stay, lots to do.

Elize van der Merwe

Very clean and everything was perfect. Ladies at reception was very friendly.

Blyda Mackey

We had a wonderful time in Augrabies. Beautiful scenery. Chalet was clean and comfortable. Staff very professional and friendly.One of our highlights. As a SA. now living in New Zealand it was just magic and would like to go back.

Andre Steenberg

Friendly staff. Clean ablutions. Great Park. Will visit again.

IRENE van BEEK

The chalet is very well equipped. The beds are very comfortable with fine linen. Bathroom is nice. Everything very clean. Only negative point is the access, which was not easy with your luggage etc, probably due to the rain.

DAnie Siller

Registration was prompt and friendly. Camping site is pleasant.

alwyn scholtz

Augrabies is a beautiful park. Planning already to go back.

Bill Skinner

The first time at Augrabies was amazing. Setting and quality of facilities were outstanding. Much to do and so little time. Thank you for the good service.Be Blessed Bill

Craig Minkley

Great stay. Enjoyed the night drive. just a pity more people don't know about this great activity.

Lee-Ann Baker

We just had an overnight stay, but a stay to be remembered!The staff, food (5*), accomadation, facilities and overall experiences was fantastic.Thank you for a most enjoyable stay.Lee-Ann Baker

Willem Daniel Fourie

Augrabies National Park was everything I expected, water level was on the low side, but this accentuated the exceptional rock formations. Accommodation was the best of any Park I had ever visited, staff were professional and courteous. All in all an experience to remember.( saw a number of animals and birds not on your list)

Denise Hellmann

We thought this the best of the Sanparks camp we attended

Mariana Venter

Clean and beautiful!!! Friendly staff and the ablutions were well looked after. No complains at all. Thanks to the whole team!

HEIDI SCHEEPERS

We had a lovely time and the camp was spotless. Only problem was monkeys and baboons. The waterfall was awesome and I could recommend a visit to this park to anyone. Went for a drive through the camp and saw lots of animals. The area is something to experience, breathtakingly beautiful. The Restaurant had very well prepared venison dishes. We will definitely return someday.

Jules JORDAAN

Everything was fine, ablutions clean and comfortable.

Teresa Laubscher

Friendly assistance at reception. Neat accommodation facilities.

Colin D Mercer

Only 1 thing marred a perfect spot. The men s ablutions had blocked drains in the toilets and shower- very, very unpleasant. Otherwise we could not fault the camp site , surroundings and the beauty of Augrabies. The walkways are excellent- far superior to the old ones 20 years ago!

Alexis Damon-Zloch

The accommodation was adequate. The linen, kitchen towels and general kitchen equipment could do with an upgrade. The restaurant and the shop was great. It was an overnighter and I don't think we would spend longer than 1 night there. The ''game drive'' was not clearly signposted but the boardwalk around the falls was well-done. Thank you for a pleasant stay!

nicky smith

accomadation superb. very clean. rest camp also superb. highly recommended

AT VAN WYK

Thanks for a wonderful experience the unit is well kept and received friendly service from staff Keep it up !!

Marlen Erasmus

We thoroughly enjoyed our 3 day stay in Augrabies rest camp. The unit is well equipped and the camp well maintained. The staff is to be commended on their friendliness.

LISA SMITH

We ahd a lovely stay. Just sorry that we didn't stay longer.Will do so next time

Louis Michael Botha

We enjoyed our stay. Thanks.

Dorie Van Reede Van Oudtshoorn

Enjoy every moment of it. Clean and well equipped stay

Gail Grant

Very good accommodation. Park lovely and clean, beautifully set out paths to view the falls, staff friendly and restaurant good. Would love to visit again.

Danie de Bruyn

Excellent service and friendly staff

Francois van der Walt

We really enjoyed the park, the set-up and experience. The only criticism we can give is the men's toilet in the camping area. The toilet I used was very small, as a grown man I was struggling to fit on it due to the size. I have sat on many toilets and that one is definitely not standards size, secondly the toilet was fixed with duck tape which I felt was very un-hygienic.

Linda Wilson

Overall, it was a positive experience, staff were well trained and welcoming including the guard at the entrance gate, Reception staff and Restaurant. Shop staff could have been more engaged with their customers. Only criticism is that there were no comfortable chairs outside the unit to relax on.

Norman Davids

It was very nice and we enjoyed it very much. Thank you.

Linda Struben

Our cottage was gorgeous & comfy. Walking to the falls at sunset is an amazing experience. Driving to Moon Rock and through the park is always a wonderful experience. Lovely place.

Francois van Vuuren

Chalets were in good clean condition and all appliances in working order. Convenience store well stocked with good variety of goods. Reception personnel not very friendly and lacked enthusiasm. Majority of boardwalks and structured viewpoints still inaccessible due to flood damage in 2010.

Basil Jonkers

What a miracle! This is with seeing so Im bringing my children end of February 2011. With recommending to other people

Chilleen De Beer

The units could do with a update and spiders in the windows and roof should have been cleaned! And the stove plates did not work properly or 1 out of 4?

Stefan Knipe

H Weidemann

There was not much water, but the main complaint I have is that none of the view points that were damaged 10 months ago were repaired.

Connor Kinsella

Our chalets were in the perfect position, aircon was a win. Chalets very comfortable . Reception staff not very forthcoming with info on the area and surrounds, did not even know that the animals listed here could be seen?. An info sheet in the rooms would be helpful as well as brochures on what to do in the area (could find nothing at reception) and maybe have braai packs for sale. The falls were spectacular, we really did enjoy the experience. Thank you.

A du Toit

We had a really good time - thank you. Teh chalet was very clean and neat and the service and reception very good.Thank you

Martie Greeff

We had a wonderful time at the Augrabies Rest Camp, the overall experience was very positive, the staff was friendly, helpful etc, and the chalet was clean, we did the drive through the park and also visit the waterfalls and it is refreshing to experience the cleanliness off the facilities, the look out points etc.Thank you very much for your hard work it makes me proud to be a South African.Best Regards

Linda Struben

The new chalets are lovely. We thoroughly enjoyed our stay there.

A du Toit

We had a really good time - thank you. Teh chalet was very clean and neat and the service and reception very good.Thank you

Linda Struben

The new chalets are lovely. We thoroughly enjoyed our stay there.

Alan Edmunds

I arrived late in the afternoon at the HOT Augrabies Rest Camp on the 22nd December 2013.It was neat and clean with friendly greetings from the ladies at the reception area. Ounce booked in we shot down to see the falls. I was very impressed at the quality and professional walkways. Wow! Thank you. A person feels safe when walking on the walkways. Thank goodness I had a chalet with an air conditioner. If a person is not used to the heat it would very uncomfortable. The breakfast was great. The waitress was friendly and made us feel right at home. Unfortunately after breakfast I received news of a brake in at my house and returned immediately to Pretoria and could not complete my stay at the camp.Thank you very much for going the extra mile.

Esme Sinclair

Prices of goods in local shop are very expensive!

Christo Gerber

E.A. van Deventer

Ons het die verlyf by Augrabies baie geniet en gaan definitief terug vir nog n paar dae later in die jaar. Die enigste proleem was die muggies laat middag maar met die regte afskrikroom het ons ook daarmee saamgeleef.

Vannessa Meiring

It was really, really hot while we were at Augrabies. Our only hassles with the site we chose was that it didn't have enough grass and we were constantly pestered by bees. But the ablution blocks were kept very clean with enough toilet paper. The shop was well-stocked (I think they made a killing from their ice sales) and cool. The swimming pools were clean and very welcoming in the heat. We did not see many animals because of the heat but also did not do any formal game drives either (too pricy).

Hilton Abrahamse

At the look out point at Ararat, Augrabies we noticed an adult baboon which had been caught in a snare and still had wire wrapped around his waist with about a metre of wire hanging from the slipknot at his waist. Looked very sore. We reported it to reception and as were leaving were not able to tell the rangers as they came in at 7:30 and we left at 7:00am.

Sonet de Beer

Not enough Electrical Points. Swimming Pools were very dirty and smelly. The Campsites are not well maintained. Most of the tents where flooded after the rains.

Mervyn Davids

Augrabies was an awesome place to visit, although it was our second time we enjoyed it as much as the first time, and we went to storms river, awesome! Thank you

WYNAND GROVE

Brad Flanegan

Very friendly staff, well equipped units

Trevor Frankish

High standard of service and accommodation - what I have come to expect from our National Parks.

Sharon

We enjoyed the peace and quiet. Lovely caravan sites and very well kept gardens and paths. All the staff are friendly and professional. Can the bathrooms in the caravan park please be upgraded. The bathrooms are below standard.

Johan Wille

Very enjoyable trip and well worth the detour from Johannesburg to Cape Town

Noleen Coetzee

We had a wonderful trip to Augrabies Waterfall. The accommodation is highly recommended. Thank you.

Noleen Coetzee

We had a wonderful trip to Augrabies Waterfall. The accommodation is highly recommended. Thank you.

E Du Plessis

On arrival we already decided to stay a day longer than planned and did not regret it! Thanks, you're the best.

Ros Rowney

We had a wonderful stay at Augrabies and the Kgalahadi Transfrontier Park. The receptionist were really super cheerful and helpful. The cottage at Augrabies was really very nice and clean. The ablutions at Nossob were also very clean and nice. The only thing that spoilt our holiday was a yellow mongoose bit my granddaughters hand. This was at Mata Mata. We were not feeding it as others do, it just came and bit her finger thinking she had food (she is only 2yrs old). After much discussion we drove all the way to Upington to get the rabies vac. for her as the yellow mongoose is a rabies carrier. Please inform people not to feed the animals. We saw people feeding the jackal at the picnic spots. So other than that we had a wonderful stay.

I enjoyed the stay. The Park was clean. The cleaners were friendly. The 6 hour 4x4 route was well graded. However, I could not believe that the damage caused to the walkways by the floods in Feb 2011 was not repaired! That spoilt the stay to a large extent as visitors were constrained to where they can go. It also gave a sense of collapse of infrastructure in general and a 'don't care' attitude to one of the natural wonders in South Africa.

Wendy Casey

Our accommodation was very comfortable, but the air-conditioner in our unit was very noisy. Our main disappointment was that a couple of the look-out platforms for the falls and rapids were not accessible as they had not been repaired after damage caused during the floods at the beginning of the year. The staff at the Camp were very apologetic about this & we thought, rather embarrassed, considering its been months since the floods and no attempt has been made to repair the damage.

Belinda I'Ons

A well maintained camp site. Loved the ablutions, wash-up area and laundry. I never felt uncomfortable when using the ablutions. It was as if we had our own private ablutions. Well done will definitely go back but not in 'miggie' season.

J.W.JORDAAN

we enjoyed the 2 days at Augrabies very much.The sunsets are something special, that we don't see in the big cities.The baboons are a bit of a pest in the camp and can be dangerous for small childrenThank youJohan & ina Jordaan

J.W.JORDAAN

Barry Werner

Let me start with Kgalagadi. First night at TweeRivieren very nice. The shop is well stocked. (prices are exorbitant) but if you are desperate its there. The chalet was neat and tidy as was the camp. I do believe that the chalets need a facelift and some upgrade to be done. The staff in some cases seemed more preoccupied with their own business than that of the guests. We also experienced people drinking and being loud in the car park. Mata Mata - Excellent: The New Riverside chalet was beautifully appointed and you are to be complimented on the condition and finish. Kielie Krankie was also outstanding and the guide Jacques was great. However we were in chalet no.1 and we could constantly hear him on the radio which detracted from the quite and peace of the the moment. That should be addressed. Bitterpan was EXCELLENT and William although quiet was a very helpful guide. Again very nicely appointed with all the utensils needed. That was the case in all of the camps. Then on to Augrabies Falls. Chalet very nice and neatly appointed,visited moonrock and had a dinner at the restaurant which was nice. Say 7 out of 10. But pleasant nonetheless. Recommendation: Staff need to eat and breathe customer service and you have a big challenge in educating them in the importance of this attitude. Its not about them its about customers. We all are faced with that experience every day. My overall score of the trip was certainly a 8 out of 10. Kielie Krankie and Mata mata and Bitterpan 10/10

Jacomien Britz

Mikrogolfoond kan help in die chalet, verder baie mooi skoon en netjies. Moeite gedoen met valle voetpaadjies (kindervriendelik).

OV Putzier

Very nice and clean Ablutions. Stand are adequate and I enjoyed the grass.Very disappointed in the service at the restaurant. We had to call the waitresses for service even though they saw us come in. They just kept chatting until after, what seemed like 5 minutes, I went inside and called one. She brought a menu and started walking away when we called her back to enquire whether she was not going to take an order to which she replied that we had not yet gone through the menu. We said that we knew what we wanted to drink. She took our order, brought the drinks and we asked for ice. This never came, nor did she return to see if we required another drink. Luckily the meal was very good and made up for the poor service.

OV Putzier

Leone

Die kampeer plek is baie netjies & bad kamers word elke dag mooi skoon gemaak. Mense was baie vriendelik.

Nadia Marais

My husband and I stayd at the Augrabies camp for three nights. Although there were not much water - we still had a lovely time. The atmosphere in the camp is very relaxing and friendly. Chalets are very neat, clean and tidy. The walking trail to get to the falls is very nice and safe. Staff members are all very friendly and we enjoyed our meals at the restaurant. It was our first visit to the area, but we would most definately go again!

Nadia Marais

Morne van Schalkwyk

Good accommodation, very good food at restaurant. The "miggies" was the only problem which I believe is a seasonal thing. Stunning views in the park area. Overall a great experience.

Meyer

The large glass pane at the front of the chalet had a crack running top to bottom with several other cracks of it. We pointed it out to the Cleaning Supervisor who said she "was aware of it and they were supposed to be fixing it". The shower head needed replacing. Not enough utensils/catering eqiupment. Room servicing was pathetic. Chalets very overpriced for what you get. Four of the main walkways were still closed, awaiting repairs 8 months after the floods-very disappointing.

Raymond Wienand

The room could do with a micro wave, a radio or TV. Check the local B&B's, a lot more value for money is available, not just here but anywhere in SA

Raymond Wienand

The room could do with a micro wave, a radio or TV. Check the local B&B's, a lot more value for money is available, not just here but anywhere in SA

J Muller

Everything 100% But the Muggies!!! (Not your fault )

Harris

We had a very comfortable stay. Staff at the gate as well as staff at reception were very pleasant and professional. Keep up the good work. Compared to the Kruger Park - Augrabies is a much much much more pleasant experience basically because of the charming staff. Well done

Jane Fenner

Having never been this far north before , regret not having gone sooner. Scenery spectacular. great walks. chalets very comfortable and the river facing have world class views. Commend staff on cleanliness and care to detail. Great viewing walks and drives, with excellent promenades and viewing stations. Restaurant was adequate and staff friendly (if a little pricey, would suggest some simple foods like burgers to be included.) A great stay, hope to be back & could have easily stayed longer!

Charlotte van Schalkwyk

We enjoyed the nature and environment at Augrabies, but the facilities in the camp and rest rooms were disappointing. (Definitely not serviced/cleaned daily.) We really got the impression that no maintenance is taking place at the camp at all.The walkway to the falls that had been damaged by the floods in January 2011, had not been repaired at all - not even started! There were also papers, empty beer bottles lying around near the walkways. I was a bit ashamed, since there were a lot of visitors from overseas at the resort when we were there in the beginning of September 2011.

Oelrich Elizabeth

From the arrival at the Park to the departure from the Park a very pleasant stop over was enjoyed by us and our two US visitors who just "love the SA Parks". Our chalet was sparkling clean, well appointed and a pleasure to stay in. Our only regret was not being able to stay longer! To be recommended to anyone who might be interested in visiting there.

J P van Dyk

The stay was, as usual, fantastic, and the food and the service in the restaurant super. More than what can be said about the restaurant at Twee Riviere camp

J P van Dyk

The stay was, as usual, fantastic, and the food and the service in the restaurant super. More than what can be said about the restaurant at Twee Riviere camp

Dr. M van Staden

We drove a long way to show Augrabies waterfall to our Swiss friends, only to find that the viewing decks were not repaired. What a disappointment.

Marli Loubser

It was great!Thank you.

Marli Loubser

It was great!Thank you.

Mary Bishop

The chalets were lovely. We also liked the way that the view points have been done and the wooden pathways. It made visiting the falls so much easier. Thank you

Mary Bishop

The chalets were lovely. We also liked the way that the view points have been done and the wooden pathways. It made visiting the falls so much easier. Thank you

Ivan Robertson

This was just an overnight stay.No complaints about the accommodation or the facilities in general.A very well run park -only negative crit. is the book- in. which is only after 2pm and the departure is before 10am.

cheryl kotton

We only stayed overnight. We found the accommodation clean and had a good nights sleep. The restaurant experience was surprisingly excellent. The food was really good. We visited the falls which unfortunately was not as great as it could have been. Enjoyed moonrock and the canyon - beatiful

Riana Kolbe

Hi, my overall rating for the resort in total is 8 out of 10. Thank you for making our stay a memorable occasion.

Jill Parratt

We enjoyed ourselves very much indeed. A beautiful part of the country and the chalets were very well maintained.

4.9

out of 5 based on

217 reviews

May 31, 2023

Keagan was just A-1

Keagan was just A-1. Perfect gentleman

Alain

May 28, 2023

Great service!

Great service!! Have used them about 4-5 times

Steven Hopson

May 27, 2023

Safari.com are the best for your African Safari holiday!

My experience with booking my Southern Africa tour with Safari.com was amazing. The Safari Consultant I was working with (special shout out to Keagan Davids) was the most helpful, responsive, polite and awesome person to work with. I originally tried to book a safari holiday with a local agent in Australia and was getting nowhere fast. I decided to do some leg work myself and put a request in for some advice on safaribooking.com. It was the best thing I could have done! I only wished I had planned my first half of the holiday with Safari.com given the ease and expertise they have provided. I highly recommend their service - you will not be disappointed!

Stephen

May 24, 2023

Simply The Best

We are now home from our trip and am writing to thank you for organising such an amazing adventure. We cannot fault anything about the trip from start to finish. Buffalo Camp was fantastic - the accommodation, the food and the hospitality too but most of all our game drive guys who were awesome. We saw the ‘big 5” and more. Slon and Forest went above and beyond to find the animals we wanted to see. Then we transferred to Victoria Falls River Lodge and became part of a family. I can hardly find the words to describe it. From sitting in our plunge pool watching a crocodile swimming up the Zambezi to our helicopter ride over Victoria Falls and everything in between. What a beautiful place run by beautiful people. We were invited back by both Buffalo Camp and Victoria Falls River Lodge and hopefully we can do that in the not too distant future and if it becomes possible we will not hesitate to use Safari.com again. We truly recommend your services. Once again, thank you for organising the best holiday we have ever had and one we shall treasure forever. Best wishes.

veronica furlong

May 23, 2023

Easy contact with agent and alot of…

Easy contact with agent Pascal and alot of flexibility. Very reliable and communicates well.

Hilary

May 23, 2023

Working with Pascal John and found him…

Working with Pascal John and found him to be very responsive and knowledgeable. He was able to adjust where I needed and provided professional advice. I would highly recommend him and Safari.com to my associates and friends.

Thurbert E

May 20, 2023

Thank you Dolan

Dolan, our travel advisor is very responsive, responsible and Caring and had made our first trip to Africa smooth and enjoybale eventhough the price we have to pay is in High side. Thank you Dolan.

Thank you Dolan

May 19, 2023

Pascal should be your Go-to consultant - 5 stars

Pascal was wonderful to work with. We wanted to stay in Sabi Sands during peak season and were having a lot of trouble finding a great lodge to stay in. Pascal was able to find us a lodge that met our needs, call the lodge to ensure they had the rooms we wanted, book flights, transfers, etc. and was very attentive and easy to talk to. He made sure to get back to us quickly and when he said he would. He was always available and I would recommend using him and safari.com to anyone looking into a safari in the future.

Jessica

May 19, 2023

I'm a numbers guy

I'm a numbers guy. You were very patient and willing to go into detail a breakdown of the costs. I appreciated it. You found the perfect lodges for my wife and I.

Rick

May 19, 2023

Great Customer Service

Keith was super helpful in planning this trip and communication has been one of the best I’ve ever experienced!

Jessica

May 16, 2023

Helpful and responsive

Keagan was very helpful organising my trip on quite short notice. I received prompt answers to all my queries and I feel confident everything has been taken care of.

Daniel

May 11, 2023

Wonderful, relaxing stay!

Throughout a fantastic experience with excellent service from the SanParks staff! Had perfect perfect weather for 4 consecutive days. Views were incredible from the forrest cabins! Cabins are well equipped, serviced and maintained. A wonderful, relaxing stay.

Lucca Naudé

May 9, 2023

Heleen was prompt and very helpful

Heleen was prompt and very helpful. All in all a great experience. Thank you.

Mona Lisa

May 8, 2023

Great experience with Safari.com

Carien was very helpful. She has quickly make the provisional booking and send me all the info. Without any stress and waiting our booking was made and she kept us in the loop with the progress. I will definitely recommend safari.com. We have used safari.com previously with also a very pleasant experience with Tanya. Keep up the great work you are all fantastic. Thanks for all the assistance.

Kokkie Opperman

Apr 29, 2023

Great service received by Carien

Great service received by Carien! She sent through quotation in no time at all, booking was done swiftly. Much appreciated, God bless.

Corne Harvey

Apr 19, 2023

Excellent service.

Yes, you can book directly through SANParks, but safari.com is run by a team of consultants who actually know the parks and provide a far more personalised service. Highly recommended.

Max

Apr 12, 2023

Kruger Trip

I booked our SAN Park accommodation with Tanya for our upcoming trip to the Kruger and the whole experience has been a pleasure from start to finish. I altered our itinerary several times and nothing was too much trouble. I would definitely recommend using safari.com and if you are lucky, Tanya will deal with your booking :-)

Dave Turner

Apr 11, 2023

Fast response and helpful advice

Tasha Wessels

Mar 31, 2023

Thanks you certainly went out of your…

Thanks you certainly went out of your way to sort out this booking - well done

Carl Capazario

Mar 24, 2023

Helpful staff!

Carien was extremely helpful to figure out which accommodation would work best for my family! Thanks a lot

Kallie B

Mar 8, 2023

Superb short Safari

We were referred to Safari.com through a UK safari holiday company. We were dubious at first about dealing with a company in South Africa but we found Safari.com and in particular Mr Keagan Davids, very easy to comunicate with. He was very communicative and made all the necessary arrangements. Unfortunately, the safari lodge we'd booked got flooded out so Keagan found an alternative lodge Called Kapama River Lodge. It was great. Very nice accommodation. Great efficient and friendly staff etc. We were not disappointed. All of the arrangements went like clockwork so we'd highly recommend Safari.com

Gino Masoero

Mar 6, 2023

Incredible service

Incredible service! Safari.com made our trip easy and simple! Even with our changes. Would highly recommend

Laura

Feb 28, 2023

Booking for Addo Elephant Park…

I made a booking for Addo Elephant Park through Safari.com. The instructions were clearly conveyed to me regarding the payment of a deposit to secure the booking. The service received from the lady I dealt with was very professional. For example, upon requesting a change in accommodation type, the request was promptly attended to and I was informed accordingly which I noticed was outside office hours. Proof of secured accommodation was sent promptly and reminder for payment of balance was send well in advance of final date. Finally, once payment was cleared, I received the booking voucher as well as forms to be filled in by all passengers upon entrance as well as the conservation fees to be paid. All in all it was a pleasure to deal with Safari.com and we are looking forward to our stay in ADDO ELEPHANT PARK. Thank you.

Francois Barkhuysen

Feb 28, 2023

Excellent service from Heleen

Excellent service from Heleen. She was very helpful and friendly. Everthing you need to know or should, she will guide you.

customer

Feb 22, 2023

Chantal Young is awesome to plan with!!!

Chantal Young was so nice and accommodating. We were between safari lodges and she really sold us on Dulini with her chill and approachable attitude. She gave us more than enough information while letting us feel like the decision was ours and was flexible to providing multiple options. Can't reccommend her enough!

Alex & Scott

Feb 16, 2023

Tanya Lomas is an amazing

Tanya Lomas is an amazing, kind, competant professional agent. Always willing to assist. Our 2nd holiday booking to Kruger through Tanya. Thank you.

Sarah Sewpersad

Feb 8, 2023

Spending 40 years in the travel…

Spending 40 years in the travel industry and taking several Safari to Kenya, my wife and I reached out to Dolan at Safari.com to help plan our S. African Safari to Kruger. Dolan handled all aspects of the planning including transfers to and from airport, plane reservations and lodging at the 5-star Leopard Hills lodge. With just a couple of emails he made the planning seamless. every aspect was on-time, and all responses were very timely. We can't wait to go back and would highly recommend Dolan at Safari.com

customer

Feb 7, 2023

We had a lovely holiday!

Hi Chantal The Summit place guest house was First class , the warmest welcome Robyn was a first class host , the day drips to the wine region and Cape of Good hope etc where really good also. Limoni apartments where lovely, we were looked after by the maids and the property was fantastic . Amakhala service was fantastic, really first class couldn’t fault it. No issues with the cars or anything everything went well, thank you for organising it for us we would recommend you and your company!

Brian

Feb 3, 2023

Delt with Heleen

Delt with Heleen, who was super responsive and patient with us along the way! Will definitely make use of safari.com and Heleen when planning our trips in the future.

Donga

Feb 2, 2023

Reserving a bungalow at BERG-EN-DAL REST CAMP

The staff at safari.com promptly responded to my questions and helped me when I had trouble completing an online payment.

Joanna B Whittier

Feb 1, 2023

The person helping me was great

The person who was helping me with the booking, Carien, was exceptionally helpful and she made it very easy to get information and to get my booking sorted. The website was very easy to navigate and receive good information about which spots offer which amenities

Wynand De Villiers

Jan 27, 2023

I cant say much but safari is the best…

I cant say much but safari is the best when it comes to book coz they know client are always right and they help me very quicky.God bless u

Phathu Matshintshisa

Jan 11, 2023

Unorgettable trip in South Africa

We have spent 12 days as a family in South Africa with my 3 children and my wife who is in a wheelchair. Thanks to Pascal, Safari.com consultant, we were able to spend an unforgettable moment with a great program while being well accompanied despite our constraints. I recommand particularly the "Monwana game lodge" for a safari in Hoedspruit. It's an amazing place with very nice people and a real family atmosphere. Thank you to the entire Safari.com team for this unforgettable trip.

fabrice dont

Nov 26, 2022

We had an amazing first safari…

We had an amazing first safari experience with Safari.com! 💯Thanks to Dolan for the well planning and ensure our itinerary goes smoothly and safely!

CSY

Nov 18, 2022

Cape Town miracle

I was in Cape Town, South Africa recently for an athletic competition and had allowed myself a week of personal time to relax and properly conclude the trip, but had not bothered to plan a safari to occupy the time. I was skeptical of the cost and whether I would enjoy the experience, however a couple days into that final week it occurred to me, in a bit of a panic attack, what a waste it would be not to take advantage of this opportunity. I hopped online and started looking at flights to Johannesburg (almost all the safaris in SA start there with an early morning pick up), but it was basically impossible to get a flight early enough and/or to coordinate with the multiple safaris operating in or just outside of Kruger. With no apparent options available to turn my remaining 4 1/2 days into even a 3 day safari I stumbled on the most obvious website one could imagine, Safari.com. I'd completely given up negotiating all the variables on my own but here was a safari travel agent that might be able to help me .. and they were based right out of Cape Town, literally a stones throw from my lodgings. Serendipity, or so i hoped. I immediately sent out an email and crossed my fingers .. for roughly an hour and a half, at which point Dolan from Safari.com responded to me requesting I give him a call so that we could expedite potential arrangements. My in country phone plan wasn't able to make calls, but we arranged for him to call me and not 3 hours after being in the grip of despair Dolan got through to me and far from notifying me of how absurd it was to hold out hope for a literally, last minute safari adventure with barely 4 days available to me, he had already worked out all the details I'd sent and created a preliminary safari trip that would bypass Johannesburg airport for a flight the next morning to a closer, much, much smaller airport where I would be picked up taken, not to a 3 day safari, but a full 4 day safari, then back to the tiny, tiny airport for a return flight to Cape Town with 2 hours to spare for my return leg all the way home. It almost feels like an afterthought, after the minor miracle Dolan was able to conjure up, but the safari itself at Simbavati Lodge was just an absolutely stunning experience. The single "tent" he booked me was as luxurious as any 4 star hotel I've stayed in, the game drives, one every morning, one every evening were more amazing than I could have ever imagined, and the food, 3 meals a day with snacks and an open bar was sublime. I could go on about the wonderful staff, or the wonderful other safari goers you can meet and grab a drink with, or the different animals walking through the open lodge facilities daily .. but I've gone on long enough. I'll simply conclude by saying .. safari, absolutely, yes, do it, it is amazing. And when you do decide, Safari.com will do you right and if you have the pleasure of working with Dolan, do give him my thanks .. the entire experience was the best part of my trip :)

Damian Glennon

Nov 12, 2022

A great company

What to say! We planned a South African Safari for 2020 with Safari.com. We researched companies and took a chance on one we had never heard of before. Henry Franklin was our agent, we gave him our budget and wish list. He came up with a wonderful looking trip and we made our choices! Then came Covid, preventing us from going. We couldn’t have been in better hands. Henry rebooked everything for the next year. He kept us updated on how things looked there. When in 2021, we decided it still looked iffy, he rebooked us a second time for 2022. We couldn’t have been happier with the service we had in a rough time for all. We had a wonderful experience on our trip when we finally got to go!! Henry had everything so well organized and gave us a detailed list of what transfer companies would be meeting us and when. When Airlink bumped us and put us on standby returning from Victoria Falls, we called the concierge number Henry had given us and Catherine worked hard on this and got us back on our flight. The Safari.com team had our back and we have no regrets. Would definitely use them again. Our lodging was wonderful, saw the big 5 within first 2 drives. Henry definitely knew the territory and did a great job matching what we wanted with where he suggested we go and stay. Thanks Safari.com, Henry and Catherine!

Heather Carlson

Oct 21, 2022

Superior service, knowledgeable, transparent, amazing can-do attitude

These guys get 10/10. I have booked with them a few times. To Kruger National Park, including both public and private(concession) camps, flights and car hire. Their senior agent, Dolan is exceptional. Nothing is too much trouble. Attention to detail, transparency, and 'can-do' attitude are out of the ordinary. I recently came into contact with Tanya at safari.com as well. It looks like all their agents are similarly well trained. Thank you. I cannot recommend Dolan and his team highly enough.

customer

Sep 5, 2022

For a second time I booked a safari in…

For a second time I booked a safari in South Africa by Safari.com and had the great pleasure to be assisted and followed by Dolan Sequera. I have to say I really appreciate his way to communicate with me by phone and/or WhatsApp/mail, I always got a very quick answer to my questions with solutions and or suggestions which solved the doubts/problems I had. A really very very knowledged and professional person I will surely suggest to friends of my or who ever is plannig to visit South Africa! Thank you very much Dolan

antonio caccia

Sep 5, 2022

Trip of a life time

Well where to starter, África always been my number one dream vacation, I found safari.com didn’t know anything about, but pascal made me feel very confident.pascal put my whole trip together (everything I wanted) a trip of a life time. Had the best time in Africa, was everything that I except and a little more. Pascal is the best and I will go back to Africa and will go through safari.com that I recommend and is 💯 legit.thank you for everything pascal, you rock!!!

Tricia moyses

Aug 31, 2022

I've recently interacted with Dolan and…

I've recently interacted with Dolan and hands down he's been the best travel agent that I've every worked with. He was a wealth of experience and knowledge which shows volumes. He took into consideration my budget and my individual needs to tailor make a package with recommendations for my preference,he knows Kruger and Greater Kruger like the back of his hands and I will wholeheartedly recommended his services. He is truly an asset to his institution.

prinolin

Apr 21, 2022

The best company

I have booked several trips with Safari.com and they are the best. They are personal and professional and always pay attention to the details to make your trip special. Casper is the best agent I have worked with. We are looking forward to booking another trip!!

Steven Hopson

Mar 8, 2019

Nelia Nyamhanza

Nelia Nyamhanza, was extremely helpful, knowledgeable and friendly in designing our trip every step of the way. She listened to our request of places we wanted to visit and advised us on what best to do. This made the whole experience wonderful. Every guide from Ilios was eager to share their culture with us and are kind people, as well as, the guide/driver from Elephant Camp, Victoria Falls. We will recommend others to you so that they can be part of your amazing country.

sguillen

Jan 8, 2018

Excellent service by the agent Jayson…

Excellent service by the agent Jayson Scheffers (Africa Safari Expert). We had little idea of the place and things to do. He made it at all soo easy and planned it so well that it all went smooth. We had a baby with us so we were not sure about the things but he advised us well. All the hotels, pickups etc were well informed about our situation and we did not face any issues. He was always there to answer any questions 24/7. Very personalized service. Highly recommended.

Ahmed Mukhtar

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