The Palace of the Lost City is situated in the North West Province, a mere two-hour drive from the city of Johannesburg.
Entering the famous Sun City Resort, you follow the road to the architecturally intriguing Palace of the Lost City. The hotel sits on an extinct volcanic site that is surrounded by the picturesque Pilanesberg mountains. The architectural and interior themes are inspired by the legend of a lost African tribe.
The hotel boasts 336 rooms and suites that are exquisitely decorated. There are 3 Presidential Suites, 6 Superior Suites, 151 Luxury Rooms, 6 Junior Suites, 77 Superior Luxury Rooms, 35 Superior Luxury Pool-Facing Rooms,55 Family Rooms and 3 Accessible Rooms.
The Accessible Rooms sleep two people and are spacious enough to allow wheelchair access. Features include a king-size bed, an en-suite bathroom with handrails and a roll-in shower, lounge area with a couch and coffee table, writing desk, hairdryer, complimentary Wi-Fi, air-conditioning, satellite television, minibar, laptop safe, tea and coffee-making facilities, and views of the hotel garden.
The Luxury Twin Rooms sleep two people and boast mountain views from the balconies. Other features include twin beds, an en-suite bathroom with a bathtub, shower, marble-topped vanity and luxury amenities; a separate entrance foyer, lounge area, dining area, writing desk, hairdryer, complimentary Wi-Fi, air-conditioning, satellite television, minibar, laptop safe, and tea and coffee-making facilities.
The Superior Luxury Rooms sleep two people and boast views of the garden and pool. Other features include a king-size bed, an en-suite bathroom with a bathtub, shower, marble-topped vanity and luxury amenities; a separate entrance foyer, lounge area, writing desk, hairdryer, complimentary Wi-Fi, air-conditioning, satellite television, minibar, laptop safe, and tea and coffee-making facilities.
The Superior Luxury Family Rooms sleep two adults and two children, with a king-size bed and a sleeper couch in the lounge area. Other features include an en-suite bathroom with a bathtub, shower, marble-topped vanity and luxury amenities; a separate entrance foyer, lounge area, writing desk, hairdryer, complimentary Wi-Fi, air-conditioning, satellite television, minibar, laptop safe, and tea and coffee-making facilities.
The Superior Luxury Pool Facing Rooms have all the features of the Superior Luxury Rooms but boast views of the hotel’s swimming pool and tropical gardens.
The Superior Suites sleep two people and feature a king-size bed, an en-suite bathroom with a bathtub, shower, marble-topped vanity, cloakroom and luxury amenities; a separate entrance foyer, a guest bathroom with a shower, lounge area, dining room, writing desk, hairdryer, complimentary Wi-Fi, air-conditioning, satellite television, minibar, laptop safe, and tea and coffee-making facilities.
The hotel facilities include a 24-hour reception desk, ATM, luggage storage, complimentary Wi-Fi access, newspapers, complimentary bus shuttle service, outdoor pool, unlimited access to the Valley of Waves.
The resort offers an array of activities including golf, a maze, two-level entertainment complex that boasts restaurants, retail shops, Magic Company, Cinema, and Superbowl; casino, sports bar, nightclub, waterpark, outdoor adventure activities, sports and fitness activities, spa, beauty salon, and safari experiences in the nearby Big Five Pilanesberg National Park.
The Palace of the Lost City is ideal for solo explorers, couples and families looking for a luxurious adventure getaway.
August 31, 2024
Nicole at Safari.com is AMAZING!!!
I would love to share my experience with Nicole. She has worked tirelessly to help me make my dream vacation a reality. I had no idea how to start planning. Nicole suggested the most wonderful South African resorts and safaris. No matter how many changes I threw her way it was always received with a happy, positive attitude. I live in Hawaii and even though we were on a 12 hour time difference she was always available to answer any questions or concerns. Her expertise, knowledge and patience are unmeasurable. I was plagued with numerous payment issues from my bank in Hawaii. Nicole never wavered from being patience and more importantly positive that we could resolve each issue and get my trip booked. Nicole is a huge asset to Safari.com and I will scream it from the mountains to let everyone know what excellent customer service I have received. Nicole is a ROCKSTAR!!! We are so excited for our upcoming adventure of a lifetime!
August 19, 2024
Nicole at Safari.com
It was a pleasure to work with Nicole from Safari.com to secure our hotel stay at the Palace of the Lost City. Communication with Nicole was excellent, and she always kept us updated on the process of booking our dream vacation. She was even able to reserve the suite we wanted at a discounted rate! I would highly recommend Nicole and Safari.com to book your next dream safari adventure.
August 5, 2024
Good Service
Very Good and fast Service
Sep 10, 2024
Quick reactions to requests
Quick reactions to requests. Very efficient.
Sep 9, 2024
First Time Safari
Mel provided an amazing itinerary and took our feedback and adjusted accordingly. She was very helpful and would strongly recommend her to anyone new to the process.
Sep 9, 2024
It was a great experience dealing with…
It was a great experience dealing with Shann. She was most accommodating and patient. We managed to sort things out very eventually. The only sore point I have is the 2 % surcharge for the card handling fee, which I find too excessive. Otherwise, I am pleased with everything.
Sep 8, 2024
Keith went above and beyond…
Keith went above and beyond expectations arranging our holiday safari travels (for one vegan and one mobility-impaired traveller, no less:-). Safari.com is lucky to have Keith on board. He helped us feel confident in our choices, keeping us up to date with options, and finessing holiday scheduling issues with aplomb.
Sep 5, 2024
Tanya Lomas was very efficient and it…
Tanya Lomas was very efficient and it was a pleasure booking through her.
Sep 3, 2024
Knowledgable and responsive
Jayson created a fantastic itinerary within budget and answered questions promptly. Super helpful. I can't wait to get going!
Sep 2, 2024
Although we didn’t end up booking…
Although we didn’t end up booking through Safari.com the service we received was great and they were really helpful.
Sep 2, 2024
Trip to Kruger at Mdluli Safari Lodge
I loved working with Anja from safari.com. She put together my itinerary within my price range and was very professional, thorough and empathetic. She followed up with me many times to see if I needed anything throughout my trip and even filled out some forms for me when I was having difficulty. When the lodge I stayed at was not being accommodating in the slightest, she quickly contacted the manager and got them to rearrange their services to meet my needs. I would most certainly use safari.com again due to my wonderful experience working with Anja.
Aug 31, 2024
Nicole at Safari.com is AMAZING!!!
I would love to share my experience with Nicole. She has worked tirelessly to help me make my dream vacation a reality. I had no idea how to start planning. Nicole suggested the most wonderful South African resorts and safaris. No matter how many changes I threw her way it was always received with a happy, positive attitude. I live in Hawaii and even though we were on a 12 hour time difference she was always available to answer any questions or concerns. Her expertise, knowledge and patience are unmeasurable. I was plagued with numerous payment issues from my bank in Hawaii. Nicole never wavered from being patience and more importantly positive that we could resolve each issue and get my trip booked. Nicole is a huge asset to Safari.com and I will scream it from the mountains to let everyone know what excellent customer service I have received. Nicole is a ROCKSTAR!!! We are so excited for our upcoming adventure of a lifetime!